Easy Fare Privacy Policy

I. Introduction

When you use Easy Fare, you trust us with your personal data. We’re committed to keeping that trust. That starts with helping you understand our privacy practices.

This notice describes the personal data we collect, how it’s used and shared, and your choices regarding this data. We recommend that you read this along with our privacy overview, which highlights key points about our privacy practices.

II. Overview

A. Location

Driver: Easyfare collects location data when the Easyfare App is running in the foreground (app is open and on-screen) or background (app is not in use) of their mobile device. Easyfare collects location data only when the Captains have enabled the icon “Online” on the Easyfare App.

Customers: We collect precise or approximate location data from the users’ mobile devices if they enable us to do so. Easyfare collects this data from the time a ride or delivery is requested until it is finished, and any time the app is running in the foreground of their mobile device. We use this data to enhance your use of our apps, including to improve pick-up locations, enable safety features, and prevent and detect fraud. Easyfare collects the Captains’ location data, and links location data collected during a trip with their Customer’s account, even if the Customer has not enabled us to collect location data from their device. This enables us to offer services to the Customers like receipt generation and customer support.

B. Scope

This notice applies to users of Easy Fare’s services anywhere in the world, including users of Easy Fare’s apps, websites, features, or other services.

This notice describes how Easy Fare and its affiliates collect and use personal data. This notice applies to all users of our apps, websites, features, or other services anywhere in the world, unless covered by a separate privacy notice, such as the Easy Fare Freight Privacy Notice or Careem Privacy Policy. This notice specifically applies to:

  • Riders: individuals who request or receive transportation, including those who receive transportation requested by another individual
  • Drivers: individuals who provide transportation to Riders individually or through partner transportation companies
  • Order recipients: individuals who request or receive food, or other products and services for delivery or pick-up, including via Easy Fare Eats and Postmates, and including individuals who use guest checkout
  • Delivery persons: individuals who provide delivery services, including via Easy Fare Eats and Postmates

This notice also governs Easy Fare’s other collections of personal data in connection with its services. For example, we may collect the contact information of individuals who use accounts owned by Easy Fare for Business customers, or of owners or employees of restaurants or other merchants; personal data of those who start but do not complete applications to be drivers or delivery persons; or other personal data in connection with our mapping technology and features.